Shangri-La Boracay

Located in the country’s premier beach destination, Shangri-La Boracay is a luxurious and serene haven for vacationers. Dramatically situated on a hillside in a flourishing nature reserve at the northern tip of Boracay Island, the 12-hectare resort is a 10-minute drive from the popular White Beach. The resort offers 219 rooms including 36 villas and suites; comprehensive leisure facilities; 350 meters of secluded beachfront; and a thriving ecosystem of diverse flora and fauna. Within the resort, guests may find a tranquil escape in Chi, The Spa.

DUTIES:

Ensure smooth operation on a daily basis
Lead the team and maintain a high standard of service
Maintain the team performance and process flow
Oversee the maintenance of guest rooms and replenish room supplies
Ensure quality assurance standards are met at all times
Ensure the quality of service delivered is compliant with hotel guidelines and policies

• Takes pride in being a hotelier
• Enjoys interacting with people
• Fully understands room operations
• Has previous experience in a similar capacity, preferably from a luxury hotel
• Must be detail-focused and guest-oriented
• Has high proficiency in both written and verbal English (and the local language)
• Has strong interpersonal skills
• Continuously looks for ways to develop themselves as well as others
• Is a friendly, helpful and trustworthy leader
• Leads by example
• Has no fear of new challenge