Hub Supervisor (boracay)
Wall Street Courier Services (ninja Station/van)
fulltime
contract
3 years ago
Job Description:
The Hub Supervisor will be overseeing the overall operations in the Ninja Hub.
Job Description
- Manage the day-to-day operations of a Ninja Station in your locality from inventory, asset management, office administration, and financial handling protocols.
- Manage fleet and warehouse activities.
- Oversee the seamless transition of goods from pick-up to customer deliveries on-time, in-full, and in good condition.
- Monitor channel capacity and communicate with key stakeholders to develop plans in case of gaps in order to minimize cost to serve and impact to customers.
- Recommend options and game plans for logistical activities.
- Investigate failures, identify, and understand root causes, as well as drive, continues improvement.
- Recruit, train, manage, and lead Ninja's fleet of drivers and driver-partners.
- Conduct regular meetings, orientation, and training as deemed necessary in ensuring smooth logistics execution.
- Accountable for performance management, talent development, succession planning, and engagement.
- Champion absolute customer satisfaction by working closely with our Customer Service Team.